Categories: The Charlton Centre

New Reminder Call Program

Charlton Health is pleased to offer  courtesy reminder calls prior to each delivery of medication or clinic appointment.  Starting in January, we will be gradually introducing an automated call system for our delivered prescriptions and for some of our clinics.  This  will allow you to confirm appointment and delivery times efficiently.
​
This is what you can expect:​
​
  • An automated phone call will be made to advise you of the date of medication delivery or clinic appointment. ​
  • If you are able to answer the call, you will be asked to press “1” to confirm the delivery/appointment date or press “2” to reschedule. ​
  • If you press “2”, one of our team will call you back to make alternate arrangements.
  • The system will make three attempts to call you and will only leave a message on the third attempt.  If there is no answer on the third try, a message will be left  with your delivery/appointment details.

We hope you find our new system helpful and efficient. If you have any questions, please do not hesitate to contact us.

​
admin

Share
Published by
admin
7 years ago

Recent Posts

Winrevair: A New Treatment Option for Pulmonary Arterial Hypertension (PAH)

Pulmonary arterial hypertension occurs when there is increased pressure in the small blood vessels that…

1 week ago

New Biologic Treatment for PMR (Polymyalgia Rheumatica)

Polymyalgia rheumatica (PMR) is an inflammatory condition that causes widespread joint and muscle pain along…

3 weeks ago

Expanded Protection: RSV Vaccine Now Approved for More Adults

Respiratory Syncytial Virus (RSV) is a common virus that can cause serious lung infections, particularly in…

1 month ago

Rinvoq: A New Oral Option for Giant Cell Arteritis

Health Canada has recently approved Rinvoq (upadacitinib) for adults living with Giant Cell Arteritis (GCA). Rinvoq…

2 months ago

World Arthritis and Mental Health Day: October 2025

Every year on October 12, World Arthritis Day raises awareness about the millions of people…

2 months ago

Tremfya: New Dosing Options for Crohn’s Disease and Ulcerative Colitis

Tremfya (guselkumab) has been available for several years to treat plaque psoriasis and psoriatic arthritis.…

3 months ago