- An automated phone call will be made to advise you of the date of medication delivery or clinic appointment.
- If you are able to answer the call, you will be asked to press “1” to confirm the delivery/appointment date or press “2” to reschedule.
- If you press “2”, one of our team will call you back to make alternate arrangements.
- The system will make three attempts to call you and will only leave a message on the third attempt. If there is no answer on the third try, a message will be left with your delivery/appointment details.
We hope you find our new system helpful and efficient. If you have any questions, please do not hesitate to contact us.