Categories: The Charlton Centre

New Reminder Call Program

Charlton Health is pleased to offer  courtesy reminder calls prior to each delivery of medication or clinic appointment.  Starting in January, we will be gradually introducing an automated call system for our delivered prescriptions and for some of our clinics.  This  will allow you to confirm appointment and delivery times efficiently.
​
This is what you can expect:​
​
  • An automated phone call will be made to advise you of the date of medication delivery or clinic appointment. ​
  • If you are able to answer the call, you will be asked to press “1” to confirm the delivery/appointment date or press “2” to reschedule. ​
  • If you press “2”, one of our team will call you back to make alternate arrangements.
  • The system will make three attempts to call you and will only leave a message on the third attempt.  If there is no answer on the third try, a message will be left  with your delivery/appointment details.

We hope you find our new system helpful and efficient. If you have any questions, please do not hesitate to contact us.

​
admin

Share
Published by
admin
5 years ago

Recent Posts

Saphnelo for Lupus

Saphnelo (anifrolumab) is a one-of-a-kind therapy by AstraZeneca for the treatment of moderate to severe…

2 weeks ago

A New Treatment Option for Alopecia Areata

On December 4, 2023, Health Canada approved Pfizer’s Litfulo (ritlecitinib). Litfulo is a once-daily oral…

1 month ago

Infliximab Now Available As An Injection for Crohn’s and Ulcerative Colitis Patients

Infliximab is a protein-based medication referred to as a biologic that treats many immune-mediated conditions. …

2 months ago

A New Treatment For Ulcerative Colitis

On October 3rd, 2023, Health Canada approved Eli Lilly’s newest biologic for the treatment of…

2 months ago

Show Love to your Heart

As February is heart month, today is an excellent occasion to really show why we love our hearts and…

3 months ago

Charlton Infusion Clinic Expansion

To better serve our Hamilton and area patients, we have expanded and moved our Stoney…

3 months ago