Learning More About the Opioid Crisis

This week, we wanted to take some space to discuss the Opioid Crisis in Canada and more specifically, how it has affected Hamilton, ON.

Last week, Public Health released the following statement:
February 1, 2019: Purple Heroin Alert – Public Health Services has received reports of overdoses due to Purple Heroin, a highly toxic synthetic laced heroin, circulating the community. People say it can cause confusion, and speech problems. People also say it can cause nausea, vomiting and diarrhea for several days after. This serves as an important reminder to the community that street drugs continue to be cut (mixed) with toxic substances.

There is no easy way to know what is in your drugs. You can’t see it, smell it or taste it. Substances such as fentanyl and carfentanil can be cut (mixed) with other drugs. Even a very small amount can cause an overdose.

As of February 3, Hamilton Paramedic Services have responded to 65 incidents related to opioid overdoses this year. This number is evidence that this is a very real problem in our community.

Public Health recommends the following steps to stay safe:

  • Careful Use – Don’t use alone, go slow by testing the effect with small amounts first.
  • Carry naloxone – Get a FREE naloxone kit, and training at the following locations:
    City of Hamilton Public Health Services Harm Reduction program: 905-546-4276.
    Participating local pharmacies by calling the Drug and Alcohol Helpline: 1-800-565-8603.
  • Call 9-1-1 for every overdose. You, your friend or family member needs hospital care to survive.
  • CPR. Push Hard, Push Fast.

If you wish to learn more information about the Opioid Crisis in Hamilton, click here.


Jennifer Heipel has approximately 12 years of experience working as a hepatology nurse/clinical research coordinator for several gastroenterologists, hepatologists, infectious diseases and addiction specialists. She is trained in the treatment of Hepatitis B and C therapies as well as general hepatology and pre/post liver transplant follow up. Jennifer serves as Charlton Health’s full time Hepatology Nurse and manages the Hepatology Program. She has worked and continues to work with Dr. Puglia at McMaster University and other area Gastroenterologists to develop a comprehensive, in-house Hepatology program and Hepatitis C program here at Charlton Health.

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Watch Your Step!

Bones can lose density with age making them more likely to break when having a fall.  Loss in bone density and quality can also occur due to certain medical conditions (ex. rheumatoid arthritis, Crohn’s disease and ulcerative colitis) and certain medications (ex. prednisone). This bone weakening can progress to osteoporosis, requiring prescription treatment to reduce the risk of a fracture.  Beyond prescription treatments, along with calcium and vitamin D, preventing falls is one of the best ways to reduce fracture.  With the influx of snow and ice over the last couple of weeks, this is a good time to review strategies to prevent falls.

Here are some tips to avoiding falls:
  • Wear sturdy well fitting boots with the addition of grip spikes where needed
  • Use spike attachments for canes
  • Do not wear longer coats that can cause a trip hazard
  • Focus on mall walking or indoor activities when streets are slippery
  • Do regular exercises to promote muscle tone which prevents falls (consider the free online program “From Soup to Tomatoes” for chair-based exercises that promote muscle tone)
  • Avoid bi-focal or transitional lenses in eye glasses that affect depth perception when walking
  • Eliminate medications that increase dizziness/drowsiness (only do this with a medication review with your pharmacist)
Charlton Health specializes in prescription therapies for osteoporosis. Please don’t hesitate to ask questions about these treatments options as well as strategies that prevent falls.

Carolyn Whiskin is the Pharmacy Manager for Charlton Health.  Carolyn specializes in the treatment of autoimmune diseases, pharmaceutical compounding, women’s health, pain and smoking cessation. Carolyn has won provincial and national awards for her commitment to patient care and public service.

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Are You Ready to Quit?

Autoimmune diseases are more common and may also progress at a greater rate amongst those who smoke tobacco. Treatments such as biologics don’t work as well in people who continue to smoke. At Charlton Health we are happy to assist people in quitting smoking.

Heart disease is greater in those who smoke and in conditions with high inflammation, heart disease is also higher than in the general public. Many of the conditions we treat also have potential lung complications, and of course smoking increases lung damage.

For all these reasons, quitting smoking is the best thing a person can do for their health, and even more so for people with the conditions listed above.

This week, as National Non-Smoking Week, is a good time to think about quitting. If you need assistance or strategies, or a better understanding of the treatment options available, please reach out to us. We look forward to working with you.

Learn more about National Non-Smoking Week here.


Carolyn Whiskin is the Pharmacy Manager for Charlton Health.  Carolyn specializes in the treatment of autoimmune diseases, pharmaceutical compounding, women’s health, pain and smoking cessation. Carolyn has won provincial and national awards for her commitment to patient care and public service.

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The Health Benefits of Singing

Many of you will have enjoyed singing some favourite Christmas songs over the holiday season.  Singing should  continue long past December, as research has shown that more than other social activities such as sports or playing cards, group singing not only helps loneliness, stress and depression, but also helps with social connectedness. This is according to the work of Dr. Frank Russo of Ryerson University which was reported in the Globe and Mail in December.  It appears that the  synchronized heart rates and breathing through singing together in unison have powerful effects. The stress hormone cortisol is found to decrease with group singing and oxytocin increases.  Tolerance for pain is improved after singing and the body’s natural cannabis-like chemicals (called endocannabinoids) are found to increase.
I personally sing in a choir and can tell you that it definitely has therapeutic benefits.  So among the many New Years resolutions that are planned in January, you may want to consider adding singing to the list.
Source: Globe and Mail, December 10,2018,  “Odes To Joy; Researchers Study the uplifting power of singing”; Wendy Leung, Health Reporter

Carolyn Whiskin is the Pharmacy Manager for Charlton Health.  Carolyn specializes in the treatment of autoimmune diseases, pharmaceutical compounding, women’s health, pain and smoking cessation. Carolyn has won provincial and national awards for her commitment to patient care and public service.

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Update on Hepatitis C Program

Well, we are officially 1 year into our Hepatology program and treatment for Hepatitis C continues to be a very exciting area for us at Charlton Health.  With EVERYONE now being funded for the cure of hepatitis C, we continue to accept new patients and referrals to our program.

Are you living with Hepatitis C or know someone who is??  Everyone is now funded and offered the cure for this virus as Canada works hard to eradicate Hepatitis C completely.  If you have Hep C or know someone who does, please have the family doctor send a referral to one of our Hep C programs to discuss treatment.

Hamilton– Dr. Marco Puglia

Phone 905-526-7002 x 1104

Fax 905-522-7477

Brantford– Dr. Stephen Somerton

Phone 519-756-3830

Fax 519-756-6315


Jennifer Heipel has approximately 12 years of experience working as a hepatology nurse/clinical research coordinator for several gastroenterologists, hepatologists, infectious diseases and addiction specialists. She is trained in the treatment of Hepatitis B and C therapies as well as general hepatology and pre/post liver transplant follow up. Jennifer serves as Charlton Health’s full time Hepatology Nurse and manages the Hepatology Program. She has worked and continues to work with Dr. Puglia at McMaster University and other area Gastroenterologists to develop a comprehensive, in-house Hepatology program and Hepatitis C program here at Charlton Health.

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Our Top 5 Blogs of 2018!

Happy New Year! With 2019 just beginning and countless year-end lists from 2018, we thought we would share our Top 5 Blogs of 2018. Here they are, in case you missed them!

5. The use of Fibroscan to determine if you have liver disease
4. Fatty Liver Disease: Part 1
3. New Treatment on The Horizon For Ulcerative Colitis
2. Raynaud’s Phenomenon is more than cold hands and feet
1. The Ontario Government Extends Coverage of Prolia to Men

We hope you enjoyed learning with us throughout 2018. We’re excited to bring you lots of new helpful information in 2019!

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New Reminder Call Program

Charlton Health is pleased to offer  courtesy reminder calls prior to each delivery of medication or clinic appointment.  Starting in January, we will be gradually introducing an automated call system for our delivered prescriptions and for some of our clinics.  This  will allow you to confirm appointment and delivery times efficiently.
This is what you can expect:​
  • An automated phone call will be made to advise you of the date of medication delivery or clinic appointment. ​
  • If you are able to answer the call, you will be asked to press “1” to confirm the delivery/appointment date or press “2” to reschedule. ​
  • If you press “2”, one of our team will call you back to make alternate arrangements.
  • The system will make three attempts to call you and will only leave a message on the third attempt.  If there is no answer on the third try, a message will be left  with your delivery/appointment details.

We hope you find our new system helpful and efficient. If you have any questions, please do not hesitate to contact us.

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Project ECHO: A Wonderful Resource

We’ve written about Project ECHO in the past and today we’re excited to bring you more information about this great initiative. ECHO (Extension of Community Healthcare Outcomes) is a not-for-profit project that was initiated in New Mexico by a hepatologist to educate community health care providers on Hepatitis C treatments. Weekly two-hour sessions include a small lecture followed by the presentation of patient cases by the community members who are attending via online video conferencing. The community members are often family physicians, nurse practitioners, pharmacists, chiropractors, physiotherapists, naturopaths etc., After attending the weekly sessions, community health professionals feel confident in initiating treatments that patients would have otherwise had to wait to see the specialist.

Ontario is the first Canadian province to launch Project ECHO and it is funded by the Ministry of Health and Long Term Care. For the last two years there has been a specific ECHO session for Rheumatology. There are also sessions for hepatology, chronic pain, and mental illness. I have had the pleasure to serve as the pharmacist expert for the ECHO Rheumatology sessions.

Last Saturday many of the community members had the opportunity to meet face to face at a ‘bootcamp’ held in Toronto. The highlight of the session was the patient partners who educated the community members on how they live with inflammatory arthritis. If you know of health professionals in the community that would like to learn more about rheumatology or the other sessions held by ECHO refer them to;

Toronto Rehabilitation Institute, University Centre
550 University Avenue Room 7-141
Toronto, ON M5G 2A2
PH: 416-597-3422;4435
E: echo.ontario@uhn.ca


Carolyn Whiskin is the Pharmacy Manager for Charlton Health.  Carolyn specializes in the treatment of autoimmune diseases, pharmaceutical compounding, women’s health, pain and smoking cessation. Carolyn has won provincial and national awards for her commitment to patient care and public service.

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Osteoarthritis and Uric Acid Levels

When Uric Acid levels are high, crystals can form which can lead to pain, swelling and damage in the tissues where they develop. The big toe is one of the most common areas affected by these crystals. This condition is referred to as gout, which can be classified as a type of inflammatory arthritis. Consuming alcohol and high fructose corn syrup can elevate uric acid and should be avoided in people with gout.
A recent study looked at people who had elevated levels of uric acid with no gout symptoms to determine if the excess uric acid was having any impact on joints. Patients in the study had a standing knee X-ray and uric acid blood test. The higher the level of uric acid was, the greater the progression of osteoarthritis. Further studies will need to be done to see if treatment to lower uric acid can help decrease progression of osteoarthritis.

Carolyn Whiskin is the Pharmacy Manager for Charlton Health.  Carolyn specializes in the treatment of autoimmune diseases, pharmaceutical compounding, women’s health, pain and smoking cessation. Carolyn has won provincial and national awards for her commitment to patient care and public service.

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Should Opioids Be Used In Osteoarthritis?

At the October American College of Rheumatology meeting in Chicago, research from around the world was shared.  A featured study regarding osteoarthritis assessed 240 patients, half using acetaminophen and anti-inflammatory medications and the other half using opioid medications (codeine, morphine, hydromorphone, fentanyl etc.) They compared the level of general pain intensity and pain related to movement for the two groups. The intensity of pain was lessened in the group NOT using opioids. Pain with movement was no different between the two groups. This information emphasizes the need to avoid opioid use in osteoarthritis.

Weight loss and continued movement are the main focus of treatment. Even while sitting, keeping moving is important. Pushing through some discomfort to maintain movement and lubrication of joints is vital. Water exercise programs are also very beneficial for those with limited mobility. An example of these programs is the GLA:D physiotherapy program, which was first established in Denmark and is now offered at many centres in Canada. It is a well researched program showing improvement in osteoarthritic joints.

Stay tuned for more information on osteoarthritis…

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